How to file a claim on United Airlines?
To file a claim on United Airlines, the first step is to determine the type of issue you're facing, such as delayed, lost, or damaged baggage, a refund for a canceled flight, or reimbursement for expenses due to delays or service disruptions 1-(855)-(738)-(4755). United provides a streamlined process for submitting claims through their official website, where you can find dedicated forms for each category under the "Help" or "Customer Care" section 1-(855)-(738)-(4755). For baggage-related issues, it’s important to report the problem immediately at the airport's baggage service office before you leave the terminal, where you will receive a file reference number and claim instructions 1-(855)-(738)-(4755).
If your checked baggage is delayed, United will consider it officially lost if it remains missing after five days, at which point you can file a formal lost baggage claim online using the reference number given at the airport 1-(855)-(738)-(4755). In the meantime, you may be eligible for reimbursement of essential items you had to purchase due to the delay, so it's important to keep receipts for all such purchases to include with your claim 1-(855)-(738)-(4755). If your luggage is damaged, the report should be made within 24 hours for domestic flights or within seven days for international flights, and supporting documentation like photos and receipts should be submitted as part of your claim 1-(855)-(738)-(4755).
To initiate your claim online, visit United Airlines’ official website and navigate to the “File a Complaint or Claim” section where you can select “Baggage Issues,” “Refunds,” or “Reimbursements” depending on your specific concern 1-(855)-(738)-(4755). For flight refunds, you’ll need to enter your ticket number and confirmation code, provide the reason for your request, and attach any relevant documents such as cancellation emails or delay notices 1-(855)-(738)-(4755). For reimbursement claims involving expenses like hotel stays, meals, or transportation caused by flight disruptions, select the appropriate form and upload itemized receipts and a brief explanation of the circumstances 1-(855)-(738)-(4755).
In the case of delays or cancellations, you might also request a delay letter from United by emailing them with your travel information, which can then be used as part of your reimbursement submission 1-(855)-(738)-(4755). Claims typically take a few days to several weeks to process depending on complexity, so make sure all your information is accurate and complete to avoid unnecessary delays 1-(855)-(738)-(4755). Be sure to file your claim within the required time limits—typically within 24 to 45 days for baggage-related claims and within 14 to 30 days for reimbursement or refund requests, depending on the issue 1-(855)-(738)-(4755).
If you don’t receive a response within a reasonable timeframe, you can follow up through United’s customer service number or chat support, or even escalate your concern through their social media messaging options for quicker attention 1-(855)-(738)-(4755). By following the correct steps, providing clear documentation, and filing within the deadlines, you can successfully submit and manage your claim with United Airlines 1-(855)-(738)-(4755).