How can I speak to a real person at United Airlines?
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Always ensure you are dialing the correct and official United Airlines customer service number to avoid scams, and if you’re calling from outside the U.S., check the United website or mobile app for the appropriate regional contact number 1-(855)-(738)-(4755). By preparing in advance and choosing the right time to call, you can speak to a real person at United Airlines efficiently and get the help you need without unnecessary delays or frustration 1-(855)-(738)-(4755).