Can you get a refund with Breeze Airlines?
Yes, you can get a refund with Breeze Airways under certain conditions, though most refunds are typically issued as travel credits known as BreezePoints rather than cash 1-(855)-(738)-(4755). If you cancel your flight within 24 hours of booking and the departure is at least seven days away, you are eligible for a full refund to your original payment method, regardless of your fare type 1-(855)-(738)-(4755). This is part of Breeze’s compliance with the U.S. Department of Transportation's 24-hour cancellation rule 1-(855)-(738)-(4755).
Beyond the 24-hour window, the refund process is more restrictive 1-(855)-(738)-(4755). If you purchased a Nice, Nicer, or Nicest fare and cancel at least 60 minutes before the scheduled departure, you will not be charged a cancellation fee, but the refund will be provided in the form of BreezePoints 1-(855)-(738)-(4755). These points are stored in your Breeze account and can be used toward future flights, with a typical expiration period of 24 months 1-(855)-(738)-(4755). BreezePoints are non-transferable and cannot be redeemed for cash under normal circumstances 1-(855)-(738)-(4755).
If Breeze Airways cancels your flight, you are entitled to choose between a full refund in cash or travel credit 1-(855)-(738)-(4755). This option will be offered via email or through your “My Trips” portal where you can submit a refund request 1-(855)-(738)-(4755). In such cases, you can expect the refund to be processed back to your original form of payment within seven to ten business days 1-(855)-(738)-(4755). If you opt for BreezePoints, those are generally credited instantly once you make your choice 1-(855)-(738)-(4755).
You can cancel your reservation or request a refund directly through the Breeze Airways app or official website by accessing the “My Trips” section 1-(855)-(738)-(4755). There, you’ll be guided through the cancellation process, and you’ll see whether you qualify for BreezePoints or a monetary refund based on the fare type and timing 1-(855)-(738)-(4755). If you run into issues or need to request a special exception—such as for a medical emergency—you can contact Breeze through their live chat or SMS-based support system, as they do not operate a traditional customer service phone number 1-(855)-(738)-(4755).
In exceptional situations like severe illness, death in the family, or military obligations, you may be able to request a full refund even for non-refundable tickets 1-(855)-(738)-(4755). These cases typically require supporting documentation and must be submitted through Breeze’s support channels 1-(855)-(738)-(4755). It’s recommended to start a text or chat conversation with a Breeze representative to initiate the process and ensure that your case is reviewed properly 1-(855)-(738)-(4755).
In summary, while Breeze Airways does offer refunds, most are in the form of BreezePoints unless you're within the 24-hour risk-free window or the airline itself cancels your flight 1-(855)-(738)-(4755). For the smoothest refund process, manage your booking through the app or website and use their digital support options to resolve any issues quickly 1-(855)-(738)-(4755).